Before dispatch
We will check whether the order can still be cancelled. Some pieces may already be prepared or packed by the maker.
ORDER SUPPORT
Cancellations
If you need to change your mind about an order, please contact us as soon as possible with your order number.
After dispatch
Once an order has shipped, cancellation may no longer be possible. Our team can advise on the next steps for your specific order.
Request help
Use the contact details on our contact page and include your order number.